Terms of service
Welcome to Direct Wicker. By accessing our website or placing an order, you agree to the following Terms of Service (“Terms”). If you do not agree, please do not use our website or services.
1) Use of Website
You agree to use this website for lawful purposes only. You may not misuse the site, attempt unauthorized access, or introduce malicious code.
2) Product Information & Availability
We strive to display product details as accurately as possible. However:
- Product images and descriptions are for reference only.
- Minor variations may occur due to lighting, materials, or product updates.
- Availability, pricing, and promotions may change at any time without notice.
3) Orders, Billing & Account Information
By placing an order, you agree to provide accurate and complete billing and shipping information.
We reserve the right to refuse, cancel, or limit any order due to suspected fraud, unauthorized transactions, pricing errors, or inventory issues.
If an order is canceled or updated, we may notify you using the contact details provided at checkout.
4) Shipping & Delivery
Shipping timelines shown on our website are estimates and may vary by location and carrier conditions.
Standard delivery is curbside delivery only (to the curb or building entrance).
We do not provide in-home delivery, upstairs delivery, or assembly services unless explicitly stated on the product page.
5) Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Please review it before placing an order.
6) Intellectual Property
All content on this website—including text, images, graphics, logos, and designs—is the property of Direct Wicker or its licensors and may not be used without permission.
7) Limitation of Liability
To the maximum extent permitted by law, Direct Wicker is not liable for indirect, incidental, or consequential damages arising from your use of the website or products purchased through it.
All products and services are provided “as is” and “as available,” except where otherwise required by law.
8) Changes to These Terms
We may update these Terms from time to time. Continued use of the website after updates are posted constitutes acceptance of the revised Terms.
9) Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
10) Contact Us
If you have any questions about these Terms, please contact us:
Direct Wicker
Email: sale5@directwicker.com
Phone: (909) 481-7396
Service: (909) 481-7395
Warehouse: (909) 481-7390
Address: 9370 Buffalo Avenue, Unit 103, Rancho Cucamonga, CA 91730, USA