Our Business Since 2009
About Direct Wicker
Direct Wicker is committed to providing an accessible online experience for all customers, including individuals with disabilities. We continuously work to improve the usability and accessibility of our website and aim to follow recognized accessibility standards.
Our Commitment
We strive to make our website accessible and user-friendly by:
- Improving navigation and readability across devices
- Supporting keyboard navigation where possible
- Maintaining clear content structure and contrast
- Regularly reviewing our site for accessibility improvements
Accessibility Standards
We aim to align with the Web Content Accessibility Guidelines (WCAG) and other applicable accessibility best practices.
Need Assistance?
If you experience difficulty accessing any part of our website or need assistance placing an order, we’re here to help.
Please contact us at:
Email: sale5@directwicker.com
When reaching out, please include:
- The page URL (if possible)
- A brief description of the issue
- The device and browser you are using
We will make reasonable efforts to address accessibility issues in a timely manner.
Ongoing Improvements
Accessibility is an ongoing effort. We welcome feedback and are committed to improving our website experience for all customers.
Our History
Garden Living
Direct Wicker's parent company was founded in 2009.
In 2009, the Perston couple created the brand, thus beginning their journey of providing people with rattan sofas, rattan tables and chairs, Textilene mesh chairs, parasols, patio furniture, garden furniture, and other home furnishings.
Initially, Direct Wicker had only two employees, but it has now grown to over 100 employees from more than 5 countries, with 5 self-owned warehouses in 3 countries and annual sales exceeding $30 million. Over the years, the company has repeatedly upgraded its business, brand, and stores, forming the current series of furniture and lifestyle brands centered around Direct Wicker.
2009
Established the B2B furniture brand, entering the global market.
2011
Partnered with the renowned British furniture brand and established an operations center and a third-party warehouse in Manchester.
2015
Deepened presence in the US market, establishing the first US company in Los Angeles and creating the Direct Wicker brand. Established a warehousing center in Ontario, California.
2017
Established a company in the UK, and in the same year, the second US company was founded.
2019
Established an office in Tampa, Florida, opened an offline experience store, and invested in and built a self-owned warehouse.
2020
Invested in and built a self-owned warehouse in Los Angeles.
-- Our Philosophy --
“At Direct Wicker, our mission has always been to create better home living experiences for humanity. We offer a shopping experience that combines quality, ergonomic design, and inspiration. Whether in our physical stores or our online shop, we take pride in helping our customers transform their houses into warm and comfortable living spaces.”
Perston
CEO (the founder)